Terms & Conditions
We value your privacy. We will never give, lease, sell or otherwise disclose your personal information. Period. Any information you give to FLORISTELLA at any of our stores, over the phone and online will be held with the utmost care, and will not be used in ways to which you have not consented.
FLORISTELLA is committed to keeping customer information confidential and used solely for the purpose of serving you better. In order for us to provide the best possible level of service, we need to gather certain information. When you set up an account with us, we will ask you for some relevant information, including: Your name, Email address, Mailing address, Phone number(s) & Deliver addresses.
This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with FLORISTELLA. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.
Accuracy and Updating Information
We endeavor to keep our information accurate and up to date. Once you have registered online with FLORISTELLA you can check the information we store for your account by visiting our website and logging-in. By accessing `My Details` you can amend any inaccuracies through this facility.
As part of our customer service offering we provide a regular email newsletter service. This service brings to you details of monthly special offers and product promotions as well as information on new products.
If you wish to subscribe to our newsletter service please send an email via our contact form stating your request or submit your address in the box provided on our homepage.
We strive to only send promotional e-mail to those who want to receive it. If you wish to opt-out of this service, please access the `Unsubscribe` link that is available on all promotional emails. You can subscribe again at any time by following the procedure above.
If you have any questions please email our Customer Services Team via our contact form or firstname.lastname@example.org.