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Flower Delivery Anywhere in the Philippines by Floristella

Floristella is more than just a flower delivery service. We're your partner in conveying deep emotions—be it love, gratitude, or sympathy—through exquisite floral arrangements. Our mission is to deliver joy, love, and inspiration through every bouquet, crafted with care by our expert florists.

Our Commitment to Excellence

At Floristella, we believe in the power of flowers to uplift spirits and express the unspoken. Our floral artisans combine skill and passion to create each arrangement, ensuring it speaks directly to the heart. From the freshest in-season blooms to the final delivery, we handle everything in-house to maintain the highest quality standards.

More Than Just Flower Delivery

Floristella offers a variety of gifts to complement our flowers, allowing you to create the perfect sentiment for any occasion. Whether paired with balloons, teddy bears, chocolates, or cakes, our flowers are meant to deliver happiness and show how much you care.

Flower Delivery Across the Philippines

With options for same-day delivery nationwide, your messages of love and care can reach your loved ones promptly and beautifully. Our same-day service covers major cities from Metro Manila to Cebu & Davao, ensuring that your heartfelt expressions are delivered on time, every time.

Affordable and Accessible Flowers

We are proud to be the most affordable online flower and gift delivery service in the Philippines. With affordable arrangements, including free delivery in select areas, sending flowers and gifts is easier and more accessible than ever.

Hassle-Free Experience

From a seamless ordering process to exceptional customer service, our team is dedicated to providing a hassle-free experience. Our friendly delivery agents and customer service team are just a call or click away, ready to assist you with any needs.

At Floristella, we're not just delivering flowers; we're delivering happiness, creating moments, and fostering connections across the Philippines. Trust us to help you convey your deepest feelings with elegance and sincerity.

Feel free to reach out via email at floristella.care@gmail.com or call us at +639458231087 for any assistance.

Frequently Asked Questions

Products Related

1. Will my order look exactly like the picture I have chosen?


Product photos are shown as a guide only. Because flowers are seasonal and naturally unique, actual arrangements may vary slightly in color, bloom size, packaging, and overall presentation. Where substitutions are necessary, Floristella will aim to preserve the overall style, color palette, and value of the arrangement.

2. Do the flowers come in a vase?

Some arrangements include a vase, as shown in the product image or stated in the product description. If a vase is not specifically included, the flowers may be presented in Floristella’s standard wrapping, box, basket, or other suitable presentation depending on the design.

3. Can I include a gift message with my order?

Yes. A complimentary personalized message of up to 200 characters may be added during checkout.

4. Can I order cakes or add-ons?

Yes. Selected cakes, chocolates, teddy bears, and other add-ons may be added to your order, subject to availability. Because perishable and gift add-ons are prepared for a specific delivery, they are subject to the same delivery conditions as the main order. If delivery is unsuccessful for reasons outside Floristella’s reasonable control, replacement of these items may not be possible.

Order Related

1. How do I order from your website?

Simply select your preferred product, complete checkout, and provide the recipient’s delivery details, message card, and payment information. Where available, you may also choose your preferred delivery date and delivery window during checkout.

2. How much are shipping/delivery charges?

• Free for Metro Manila and Rizal Province
• ₱250 for areas outside Metro Manila and Rizal Province

For same-day delivery, full payment must be completed by 2:00 PM Philippine time.

3. Can I send my order anonymously?

Yes. Floristella does not disclose sender details to the recipient unless you choose to include them in the message card.

4. How do I amend my order?

For any change to your order, please contact us through our website chat or by email at floristella.care@gmail.com. To give us the best chance of accommodating your request, changes should be submitted at least 48 hours before the scheduled delivery date. Once preparation or dispatch has begun, changes may no longer be possible.

Delivery Related

1. Can you deliver at a specific date and time?

Customers may select from the following delivery windows on standard delivery days:
• 8:00 AM – 1:00 PM
• 1:00 PM – 8:00 PM

These are delivery windows, not guaranteed exact delivery times. A 5% refund may apply only where delivery is completed more than 2 hours beyond the selected window due to causes within Floristella’s reasonable control.

During peak seasons, including Valentine’s Day, Mother’s Day, Christmas, and All Saints’ Day, delivery window selection may not be available. During these periods, deliveries may be made anytime between 6:00 AM and 8:00 PM.

2. What if the recipient is unavailable?

If delivery cannot be completed because the recipient is unavailable, the address provided is incorrect or incomplete, the order is refused, or the venue cannot accept delivery, additional redelivery charges may apply. In such cases, the same arrangement may be used for redelivery, and Floristella cannot guarantee the original freshness condition after a failed delivery for reasons outside its reasonable control.

3. How can I check the status of my order?

Upon check out, you will be given a reference number for your
order. You may use our Track my order feature by typing in the reference
number. You can track if your order has been confirmed, is still in progress,
in transit or has been delivered successfully or if the item has been returned
to our warehouse for some reason. You will also receive an email confirmation
once the order has been delivered successfully.

Payment Related

1. How can I pay for my order?

We accept major credit and debit cards, PayPal, GCash, and bank transfer. For security purposes, some transactions may be subject to verification before processing.

2. Are you able to provide an Official Receipt

Yes, ORs are available upon request